Outside Box Privacy Policy.
​
Outside Box is committed to delivering exceptional services to our customers while respecting and protecting their privacy. This Privacy Policy outlines our commitment to managing your Personal Information in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
You can obtain a copy of the Australian Privacy Principles by visiting The Office of the Australian Information Commissioner's website at www.aoic.gov.au.
​
Collection of Personal Information:
​
Personal Information refers to data that identifies an individual, such as names, addresses, email addresses, and phone numbers. We collect this information through various channels, including correspondence, telephone calls, emails, our website (https://outsidebox.com.au), quotation forms, social media, publicly available sources, browser cookies, and third parties. Please note that we do not guarantee the policies of authorized third parties or website links. We collect Personal Information for the primary purpose of providing our high-end furniture delivery services, supplying information to our clients, and for marketing purposes. Additionally, we may use your information for secondary purposes closely related to the primary purpose or where reasonably expected. If you wish to unsubscribe from our mailing/marketing lists, you can contact us in writing.
​
Sensitive Information:
​
Sensitive information, as defined in the Privacy Act, includes details about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of professional bodies, criminal record, or health information. We will only use sensitive information for the primary purpose for which it was obtained, a directly related secondary purpose, with your consent, or as required/authorized by law.
​
Third Parties:
​
While we strive to collect Personal Information directly from you, there may be instances where information is provided by third parties. In such cases, we take reasonable steps to ensure you are aware of the information supplied by the third party.
Disclosure of Personal Information:
​
We may disclose your Personal Information in circumstances including obtaining your consent or as required/authorized by law.
Security of Personal Information:
​
We store your Personal Information securely to protect it from misuse, loss, unauthorized access, modification, or disclosure. When no longer needed, we take reasonable steps to destroy or permanently de-identify your information. Most Personal Information is stored in client files, and retained for a minimum of 7 years.
Access to Personal Information:
​
You have the right to access and update your Personal Information, subject to certain exceptions. To do so, please contact us in writing. We do not charge a fee for access but may apply an administrative fee for providing a copy of your information. Identification may be required for information release.
​
Maintaining the Quality of Personal Information:
​
We take steps to ensure your Personal Information is accurate, complete, and up-to-date. If you find inaccuracies, please inform us promptly to update our records and maintain the quality of our services.
Policy Updates:
​
This Privacy Policy may change, and the latest version will always be available on our website.