tech-powered
logistics.
At Outside Box, we are constantly pushing the boundaries of what is possible in the world of logistics, and our dedication to innovation and technology lies at the core of this mission.
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We believe that by staying at the forefront of new technologies, we can subsequently offer our clients and partners the best possible service. We want to be your strategic partner for success. And so, we are excited to announce the arrival of the new Outside Box Client Portal!
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With our unique Client Portal, we have created a tool that enables you to take control of your logistics with complete transparency. Our goal was to integrate simply and seamlessly into your existing operations, to put you in the driver’s seat.
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As an Outside Box partner, you will receive full access to the tools below.
the instaquote app, aka: your new best friend in sales.
We have invested countless resources in developing a tool that allows you to get real-time quotes, to help secure sales on the spot, and assist you and your clients envision the full scope of any project.
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Based on selectable information such as: item(s), m3/volume, job type, suburb, and access restrictions, our Instaquote app will provide an accurate figure, instantly.
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Progress is time management and efficiency - key in any successful business. Our app optimises both.
live delivery tracking.
Real-time visibility is no longer a luxury; it's a necessity in today's fast-paced logistics world.
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With our client portal, you can track your deliveries in real-time from your dashboard and see the status updates and revised ETAs (which can also be shared directly with your clients).
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Your clientele are busy professionals - and communication is key.
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This technology, paired with our market-leading 1-hour delivery windows, is what sets us apart, and guarantees we keep your clients happy at every contact point.
pod
notifications + archives.
Once a delivery is completed, our team will submit a proof of delivery (POD) docket digitally. This will be uploaded to your personal, secure dashboard.
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Some clear benefits of this software include:
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- Record keeping: PODs are all saved to your archived database. These are kept for a minimum of 60 months allowing easy retrieval of previous jobs in cases of warranties, supplier claims, delivery notes and/or feedback.
- Photos: Our team will inspect and photograph all items, received in good condition.
- Signature & notes: Our lead driver can note down anything important from the delivery for your records and ours. All deliveries are signed for, and a recipient's name is taken.
- Geolocation: All deliveries are time-stamped and marked with the precise final delivery location.
inbound & outbound visibility.
We understand that visibility into your supply chain is critical.
That is why we have incorporated a state-of-the-art storage management system into our Portal.
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This feature provides real-time visibility into your freight's inbound and outbound movements. You'll always know what you have, where it is, and when it's moving.
Key features:
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- Inventory management: Our advanced inventory management system ensures complete transparency while minimizing carrying costs.
- Efficient order fulfilment: Streamlined order fulfilment processes, combined with industry-leading technology, will ensure accurate inbound and outbound processing.
- Cost transparency: Storage charges are updated daily.
eco-friendly initiatives.
Outside Box Is Paperless!
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We are excited to announce that after 12 months of trials and integration, we have partnered with a software platform and have successfully transitioned into a fully digital, future driven model.
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Physical paper delivery dockets are useful, but outdated and time-consuming.
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We are also doing everything in our power to make our processes more universal across the board, and assist in efficiency, as well as being as environmentally conscious as possible.
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Get in touch to see how we are doing our bit in working towards a greener cargo and freight industry.
in with the new, keeping the old.
Technology is a tool we have fully embraced as a company, to push the boundaries of logistics efficiency and transparency.
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Fundamentally, however, what we are most proud of is the personal touch and attention to detail we provide, which is often neglected in the industry.
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Maintaining the best customer service remains our principal focus, and our greatest asset. We want to ensure that old-fashioned customer interactions and face-to-face service is not lost in automation and back-end processes. We promise to keep these old-fashioned values as core to who we are, while utilising technology as a means to amplify the overall customer experience.
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At the end of the day, It's the people behind the technology that makes it all possible.
